Frequently Asked Questions

What if I am new to camping?

We encourage guests that are new to camping! We've made our rentals as user friendly as possible and will walk you through all the setup and breakdown to make sure you are comfortable before you head out on your adventure.

Can I drive off-road?

Exploring is what we want you to do as some of the best dirt roads and forest service roads lead you to amazing campsites! OHV parks and extreme off-roading is not permitted. If you go into an area where vehicle damage could occur you may no longer be covered by insurance. You are responsible for all damages that occur during the rental, so we ask that you treat our vehicles with care.

How far can I drive the vehicle?

Aside from Mexico and Canada, you have control of how far you want to venture off! Our driveable vehicles include 150 miles per day which gets you pretty far, however if you do happen to go over that, no worries! Any mileage above the alotted amount is only .30 per mile, which we calculate upon your return. Our pull-behind rentals have unlimited mileage, go as far or as close as your adventure calls you to go without any extra fees.

Do I need insurance?

Incase of accidents or misfortune during the journey, insurance is required to provide coverage during your trip. Upon checkout, you will have the option to pick between three insurance packages ranging from risk taker to peace of mind.

What is your cancellation policy?

We understand that things come up that are out of your control. Once a reservation is made, a full refund is available for 48 hours – if the departure date is more than 14 days away. Otherwise, the 20% deposit is non-refundable. If a reservation is canceled more than 7 days prior to the departure date, any insurance paid is refunded. Renter is responsible for 20% of the booking total. If a Reservation is canceled less than 7 days prior to the departure date, any insurance paid is refunded and renter is responsible for 50% of the booking total.

What is included with the rental?

We do our best to provide you with all the essential gear you might need. We pack our rentals for 2 guests with additional gear available at additional cost if more guests are in your party. Each rental includes a blanket, linens, pillows, propane gas stove with propane, paper towels, kitchen utensils (forks, knives, spoon, spatula, can opener, bottle opener) plates, bowls, cups, french press, pot and pan, cutting board, dish soap, wash cloth, pot holder, long lighter, first-aid kit, fridge/freezer, camp chairs, camp table, potable water and more. We do have additional add-ons available which include ENO hammocks, rocking camp chairs, awning rooms, gas generator, Jackery portable battery pack, Joolca shower with room and more! If you have any special requests, let us know, we will do our best to make it happen!

Do you deliver?

Yes! We offer free in town delivery (within 10 miles) and reasonable delivery fees outside of town limits, including Asheville airport. Our delivery fee is $1.50 per mile.